When the Troubleshooting Information tab appears, click on the Open Folder button under the Application Basics section.After opening Firefox, click on the Menu button (the icon with three lines) in the upper right side of the address bar, and then select Help.Method 1: Find Your Profile Folder When Firefox is Running In this tutorial we’ll show you 2 ways to find your Firefox profile location in Windows 10 / 8 / 7. When Firefox keeps crashing or your PC can’t boot, your information won’t be lost (at least your Firefox saved passwords could be recovered). Firefox stores all your settings (including home page, bookmarks and passwords) in a profile folder that keeps your personal information separate from the Firefox program.
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